how it works

If you are interested in finding out more about coaching with Mandy, please email hello@mandymurdoch.co.uk to arrange a no-obligations telephone consultation. As part of the assessment process, Mandy will ask you some questions to find out more about your personal situation, coaching expectations and readiness to change. Depending on the outcome of this conversation, Mandy will propose a programme tailored to your personal requirements. If you decide to proceed and commit to a programme, you will be sent further instructions and a coaching agreement in advance of your first session.

Coaching sessions are held in locations in North London and Central London. Alternatively, sessions could be held at your workplace, depending on the suitability of available meeting spaces. Video calls are also an option if none of the above are possible.

As a guide, to cover all the practical aspects including contracting, allow around 1.5 hours for the first session. After this, sessions are 50-55 minutes in length. For maximum effectiveness, a programme will normally last a minimum of 3 months, with sessions held every two weeks. However, you may mutually agree to change the length of time between sessions, depending on your specific circumstances, the type of coaching goals you decide to work on, and the progress being made.

It is important to recognise that change is not always easy. However, with patience and persistence, and a willingness to be open to new experiences, positive changes are possible. To get the most out of the coaching process, you will be expected to complete between-session assignments, so please allow sufficient time for this outside of the scheduled sessions.

payment policy

  • An invoice will be issued requesting payment via bank transfer in advance of the first session. If required, flexible payment options are available for packages. Please ask for further information.
  • The first session may be delayed if payment has not been received in advance.

cancellation policy

  • Notice of cancellation must be given no less than 36 hours in advance of the scheduled appointment time.
  • Sessions which are cancelled later than this will be charged in full.