Coaching programmes

Inspiring Leader Programme – Executive Coaching for the Health Sector

You’ve worked so hard to reach your career goals…
…and you’ve got so much more to offer
…but right now, every day feels like a battle, and you’re not sure how much longer you can keep going like this.

The intense pressure and constantly changing work environment are taking their toll.

Your need to perform well and prove yourself has left you feeling stressed, exhausted and overwhelmed.

You’re finding it increasingly difficult to switch off from work and challenging workplace dynamics.

Your personal relationships, social life and physical health are being neglected.

You would love to feel energised, motivated and engaged again.

You know that you need some extra support to help you refocus, build your resilience and be the inspiring leader you were meant to be.

 

Flourish at work as an inspiring and resilient leader

Does any of this resonate with you?

Even before the global pandemic, health sector staff were more likely than the general population to experience high levels of work-related stress.

As someone who’s worked with many managers like you, and knowing the research, unfortunately I know that once you’ve experienced burnout, you’re going to have to work even harder to find ways to cope. That’s why I work on building resilience with my clients, raising their self-awareness so they can recognise personal stress triggers and helping them to develop coping mechanisms to better manage work-related stress and deal with adversity.

My clients have reported benefiting from having a neutral person who listens and with whom it is possible to discuss issues, explore options, and find solutions. Just some of the positive effects which clients have reported relate to increases in self-confidence, emotional self-regulation, improved health and wellbeing, healthier work-life balance, better communication skills, improved relationships both inside and outside of work, and increased performance and productivity.

Best of all, they report feeling happier and able to enjoy their work again!

As a leader I am sure you have witnessed the negative impact that increased work-related stress caused by the pandemic has had on team morale and dynamics. You may already be seeing higher rates of absenteeism, intention to quit, and staff turnover in your organisation, not to mention the negative impact work-related stress and burnout can have on organisational performance, financial performance, patient satisfaction and care quality.

 

Want to increase your resilience and that of your team? 

Instead of allowing stress to spiral out of control and into burnout, you can take preventive action. Instead of just talking about it, show your team that you really care and value them by investing in their health and wellbeing.

Enrolling yourself and your management team on my Inspiring Leader Programme will give you the opportunity to focus on building your emotional resilience reserves, leaving you feeling more energised, engaged, and effective at work and in other areas of your life.

Trust me, I know from experience that your team will appreciate it and over time you will see the return on investment.

Here are just a few examples of my work in Case Studies.

My Executive Coaching Programme is for health sector professionals in leadership roles who want to feel better and perform better.




hi, i'm mandy!

Learn more about me here.

I’ve used my expertise as a coaching psychologist to develop an evidence-based toolkit of psychologically informed and proven approaches that result in positive changes.

Through a range of assessments, one-to-one coaching sessions, and your implementation of what we discuss, you will become a confident, resilient, inspiring leader (who actually enjoys going to work).

During my 3-month Inspiring Leader Coaching Programme for health sector professionals, we focus on six key areas:

#1 Your Health and Well-being

When you feel better, you’ll perform better. We’ll discover and explore your personal stress triggers and develop coping mechanisms to better manage stress when it does arise. By making your well-being a priority, you’ll begin to feel more in control of your personal experience and enhance your sense of self-belief.

#2 Your Emotional Resilience

Better understanding what builds up your emotional resilience and what chips away at it, so you can cope more effectively with adversity and stressful situations, overcome challenges and build strategies for success.

#3 Your Unique Personal Strengths

Discover how to draw on your skills, knowledge and experience to increase your energy, engagement and productivity at work and achieve your full potential.

#4 Your Core Values

Values and cultural fit are critical to your engagement and satisfaction at work, helping you to be more productive, involved and interested.

#5 Your Leadership Style

Aiming to be an inspiring leader with executive presence? We’ll reflect on your current style and strengths, then create a development plan to help you become the leader you want to be.

#6 Your Communication Skills

I start with an assessment of your current communication style and level of assertiveness, then I’ll help you communicate more effectively, so you can improve your relationships with colleagues.

The 3-month Inspiring Leader Coaching programme includes:

Ten 1-2-1 coaching sessions

With a coaching psychologist (via video chat)

Assessments, reports and feedback

Reliable and valid assessment tools based on neuroscience and strengths-based psychology

Customized recommended additional resources

To further enhance and support your development - based on what we cover (or uncover) in your coaching sessions, I will recommend additional activities or reading for you to complete before we next meet

Between-session support and accountability

Tailored to whatever platform, frequency and level of involvement works best for you, to be agreed during our kick-off call

Inspiring Leader Programme - Executive Coaching for the Health Sector


One-to-one coaching programme so you can flourish at work as an inspiring and resilient leader.

✔️10 x 1-2-1 sessions with a coaching psychologist

✔️ Range of assessments based on neuroscience and strengths-based psychology

✔️Additional resources to further enhance and support your development

✔️Between-session support and check-ins over the duration of the programme

Investment: £6,000.00

To ensure you get the most out of your investment, I work with a limited number of 1-2-1 clients at any one time.

Complete the brief form below and I will get back to you with:

➔ The date I’m first available to begin work with you

➔ Details of the time and commitment needed each month to get the most out of the programme

➔ A link so you can book in a no-obligation discovery call with me

Here’s some of the feedback that I have received from my coaching clients

Director, biomedical research London

I found the coaching healthy and helpful. I now feel more confident about approaching colleagues about difficult conversations and influencing others; it reassured me about the control I have.

Entrepreneur and financial services professional London

The Culture Fit assessment blew my mind and I loved it. It helped me realise I have a certain style which I need to flex.

Head of department and scientist, biomedical research London

I looked forward to my conversations with Mandy, she is able to balance careful listening with asking the right questions and at the same time share her experience and ideas. Mandy quickly understood my dilemma at work and did not fail to leave me with helpful insights, ideas or questions to think about. I have been better able to look at problems in different ways, thus finding meaningful solutions. I would like to thank you for the coaching you have given me.

Andrew, NHS England Designation

I found the coaching to be highly productive, providing the tools required for my ongoing development. The coaching style ensured my engagement by providing a comfortable and supportive environment to examine my behaviours and understand how they can improve for my personal benefit and that of my colleagues.

Jill, freelance professional London

I was very happy with you as a coach. You were approachable and showed both interest and empathy. I felt understood and that you were working hard to help me grow as a person. I think that the biggest insight was realising that my overwhelm is in large part caused by my not following my values/strengths closely enough. This enabled me to see what action I needed to take and how best to target any actions.

Independent education professional London

My aim was to gain a better understanding of the overwhelm that I was experiencing in my life in order to work out the causes, what needed to change, and how to effectuate this change. My expectations were most certainly met. Whilst the process of change will undoubtedly take time, I now have a much better understanding of what is going on and also a toolkit of resources to help me in the process of change.

Bobby, Dental Triage Operational Lead

Mandy is an absolute delight. As somebody who was extremely hesitant about coaching, within 1 to 2 sessions I was soon looking forward to our next chat and it became the highlight of my week. I cannot overstate enough the difference that Mandy has made to my way of thinking – this has not only made me a better leader, but also positively affected my life hugely both in and out of work. My productivity and work relationships have all improved and this experience is one I would recommend to any leader and cannot think of a better person more suited to coaching than Mandy.

Regional Lead, NHS England London

The coaching is helping me so much… it is getting me to think about things in a different way, including how other people may be feeling in a situation. I have found the coaching really beneficial. It has had a dramatic impact on my ability to stay calm at home and at work in situations where in the past I would have got very angry

Director, Dental Triage London

I feel so much happier, I would recommend Mandy to many friends and family as she has helped me a lot.

Annette, Primary Care Commissioning Manager NHS England & NHS Improvement

Mandy was very patient with me, she gave me the confidence to speak openly and honestly about how I was feeling and was very supportive. She was encouraging, but never too pushy. I would definitely recommend Mandy as a coach.

NHS Manager London

Mandy was very helpful and a good listener to all of my problems that I have dealt with in the last year which have consisted of conflict within the team and having difficult and complex situations to manage as a Line Manager. I have received great advice with regards to my confidence and personal issues.

MD, Publishing London

I have found my coaching sessions with Mandy highly beneficial. She has helped me with specific tips in challenging situations and also helped me develop more awareness around how I react. I would highly recommend coaching with Mandy.

Regional Lead, NHS England London

The introspection generated by this coaching has been highly effective and helped to revise the way I measure myself and the standards I hold myself to. The benefit to my colleagues is becoming apparent in relation to their development.

NHS Senior Manager Designation

Our discussions have forced me to confront situations I was avoiding and to address them, for example, delegation of work to my team. I don’t think that I would have done this without our discussions.

Senior NHS Manager Designation

The coaching helped me to develop my confidence as a leader and gave me time to reflect on the issues I was facing

Director, Biomedical Research London

I found the coaching healthy and helpful. I now feel more confident about approaching colleagues about difficult conversations and influencing others; it reassured me about the control I have.

Head of Department and Scientist Biomedical Research

I looked forward to my conversations with Mandy, she is able to balance careful listening with asking the right questions and at the same time share her experience and ideas. Mandy quickly understood my dilemma at work and did not fail to leave me with helpful insights, ideas or questions to think about. I have been better able to look at problems in different ways, thus finding meaningful solutions. I would like to thank you for the coaching you have given me.

Jill, Freelancer Designation

I was very happy with you as a coach. You were approachable and showed both interest and empathy. I felt understood and that you were working hard to help me grow as a person. I think that the biggest insight was realising that my overwhelm is in large part caused by my not following my values/strengths closely enough. This enabled me to see what action I needed to take and how best to target any actions.

Dr Vanessa Muirhead, Clinical Senior Lecturer Queen Mary University of London

I would definitely recommend Mandy's service to anyone interested in incorporating leadership & psychological ideas into healthcare settings.

Regional Lead NHS England

I’ve experienced a change in my personal mindset... I now feel more in control... I am now putting myself first... I realise that things couldn’t carry on the way they were.

Bobby, Operational Lead Dental Triage

I cannot overstate enough the difference that Mandy has made to my way of thinking – this has not only made me a better leader, but also positively affected my life hugely both in and out of work.

Regional Lead NHS England

My personal health and wellbeing have improved... I’m getting better sleep and feel fresher... I have a better work-life balance... I am now having better conversations with my family.

Bobby, Operational Lead Dental Triage

My productivity and work relationships have all improved and this experience is one I would recommend to any leader and cannot think of a better person more suited to coaching than Mandy.

Regional Lead NHS England

The coaching is helping me to think about things in a different way, including thinking about how other people may be feeling in a situation.

Service Director Dental Triage

I feel so much happier... I would recommend Mandy to many friends and family as she has helped me a lot.

Regional Lead NHS England

The coaching session helped me to think about what I could do differently to control my emotions.

Senior Manager NHS England & NHS Improvement

The coaching helped me develop my confidence as a leader and gave me time to reflect on the issues I was facing.

Regional Lead NHS England

... saying things out loud and thinking about my actions and the way it makes me feel are helpful. I hadn’t really thought about the situation in this way before.

Independent Professional Education

My aim was to gain a better understanding of the overwhelm that I was experiencing in my life in order to work out the causes, what needed to change, and how to effectuate this change. I now have a much better understanding of what is going on and also a toolkit of resources to help me in the process of change.

Senior Manager NHS England & NHS Improvement

Mandy was very helpful and a good listener to all of my problems that I have dealt with in the last year which have consisted of conflict within the team and having difficult and complex situations to manage as a Line Manager. I have received great advice with regards to my confidence and personal issues.

Regional Lead NHS England & NHS Improvement

Our discussions have forced me to confront situations I was avoiding and to address them. I don't think that I would have done this without our discussions.

NHS Leader London

The coaching has given me the space to think about my future career development in a multi-dimensional way.

Regional Lead NHS England and NHS Improvement

Due to the intense pressure of the pandemic, it was nice to have dedicated time to focus on myself. The coaching alerted me to poor working patterns I had developed. It has allowed me to alter the way I perceive myself and be more forgiving of my errors. It has improved my relationship with my team.

Regional Lead NHS England & NHS Improvement

Our discussions have forced me to confront situations I was avoiding and to address them, for example, delegation of work to my team. I don't think that I would have done this without our discussions.

MD, Publishing London

I think everyone would benefit from coaching!

Entrepreneur Financial Services

The Culture Fit Assessment blew my mind and I loved it. It helped me realise I have a certain style which I need to flex.

Head of Department Biomedical Research

Mandy quickly understood my dilemma at work and did not fail to leave me with helpful insights, ideas or questions to think about. I have been better able to look at problems in different ways, thus finding meaningful solutions.

Jill Freelance Professional

Mandy made me feel comfortable and patiently helped me to work through some deep-rooted challenges using CBT and mindfulness techniques that I can now use in my everyday life. I am already seeing the benefit of the work we did together and feel more confident about achieving my self-potential.

Regional Lead NHS England & NHS Improvement

10/10 - I feel the CBT element was what made this coaching successful for me. My introspection and self-evaluation prior to the coaching was misguided & therefore produced and reinforced negative behaviour patterns. This one-on-one element also greatly increases the success of the coaching as it is tailored...

NHS Leader Designation

“The coaching sessions have been extremely beneficial, particularly at a time of intense work within the NHS. They provide an opportunity to reflect in an environment that would not be possible at present due to work pressures. I value the sessions to the point that I feel to cancel them due to the level of work I currently have would be defeating the object of embarking on the programme in the first place.

    This programme works best for people who are experiencing these feelings with their career:

    • Have worked really hard to reach their career goals
    • Know they have so much more to offer but recognise they need support to move forward
    • Have already tried different strategies themselves and welcome a fresh perspective
    • Recognise they need support to help them to refocus, build their resilience and be the inspiring leader they were meant to be
    • Are willing to experiment with behavioural changes and developing new habits and routines

    With this programme we work together using an evidence-based toolkit of psychologically informed and proven approaches – a range of assessments, one-to-one coaching sessions, and your implementation of what we discuss – so that you:

    • Become more resilient and equipped to deal with work stress, pressure and demands
    • Improve your health and wellbeing so that you are more energised, engaged, and effective at work and in other areas of your life
    • Improve your relationships with colleagues so that you inspire your team
    • Achieve a healthier and happier balance between work and life
    • Become clearer about what you want and what you need to do to get there
    • Build self-belief so that you can take your career to the next level

    Frequently Asked Questions

    The discovery call is an opportunity for us to get to know each other and for me to assess whether this coaching programme is the right intervention for you at this time. I will ask you some questions to find out more about your personal situation, coaching expectations and readiness to change. I will also give you an overview of the programme, terms and conditions, and answer any questions you may have so you can make an informed decision as to whether you would like to proceed.
    Once you have confirmed you would like to proceed, I will send you further instructions including a coaching agreement which includes the terms and conditions of our agreement, an invoice and a link for you to book in your first few sessions. You will need to pay the invoice and send the signed documentation back to me before your programme can commence.

    Coaching sessions are delivered online via video conferencing (MS Teams or Zoom). However, depending on personal preference and availability of suitable meeting spaces, some face-to-face sessions could be held in Central London.

    As this is an executive coaching programme, sessions usually take place on weekdays and within office hours.

    Coaching sessions are scheduled for up to 1-hour. However, please allow up to 90 minutes, particularly for the first session.

    The programme is made up of ten sessions over 12 weeks, so we will be meeting on a weekly basis for most of this period (depending on availability). 

    To get the most out of the coaching process, you will be expected to complete between-session assignments and assessments at key points in the programme. Please allow sufficient time for this outside of the scheduled sessions. It is important to recognise that change is not always easy. However, with patience and persistence, and a willingness to be open to new experiences, positive changes are possible.