Case Study: Developing as a self-aware leader and improving personal and professional relationships


When we first met, this coachee who is employed as a senior leader for an independent provider of services to the health sector, felt the need to be switched on to work ‘24/7’. Work-life balance was non-existent. They felt angry and irritated most of the time. This was having a negative effect on health, work, and personal relationships. They knew that something needed to change. However, they were concerned that adopting a more ‘relaxed’ leadership style and approach to work would have a negative impact on their work productivity and credibility as a leader.


Desired coaching outcomes:

  • Achieve a better work-life balance, including developing coping mechanisms for dealing with stress and improving health and wellbeing
  • Further develop leadership and communication skills, e.g. dealing with workplace conflict; having difficult conversations; etc.


The coachee enrolled on my 1-2-1 Executive Leadership Coaching Programme and we worked together over a period of 4 months. I used a wide range of psychologically informed approaches, including assessments around stress, resilience, strengths, values and leadership, and methods such as cognitive-behavioural coaching (CBC) and rational emotive behavioural techniques (REBT).


The coachee reported the following benefits from coaching:

  • Improved self-awareness
  • Recognising the impact their thinking and behaviour was having on themselves and the people around them
  • Positive shifts in mindset and behaviour, e.g. learning to let go outside of work hours and prioritise the things that are important to them
  • Able to calm down and reflect before responding
  • Improvements in work performance
  • Improvements in relationships – both at work and with family and friends
  • A happier work environment
  • The coachee reported that the coaching contributed 100% to the actual achievement of their goals
  • Overall satisfaction with the coaching was rated 10/10
  • Likelihood of recommending this coach to a colleague or friend was rated 10/10


“It has been life changing! It has been so amazing! I am so grateful.”