Case Study: Developing as a self-aware and resilient leader


At the height of the pandemic, this NHS leader was under enormous pressure to deliver in a fast-changing environment, which was made more challenging by the need to work remotely. In addition, the team had recently undergone a major restructure and team morale was low.


Desired coaching outcomes:

  • Develop a strategy for career progression
  • Achieve a better work-life balance, including developing coping mechanisms for dealing with stress and improving health and wellbeing
  • Further develop leadership skills and confidence, e.g. dealing with workplace conflict; having difficult conversations; etc.


They enrolled on my 1-2-1 Executive Leadership Coaching Programme, and we worked together over a 5-month period. Using a range of psychologically informed coaching methods and techniques, including assessments, I supported the coachee to build their resilience, achieve a healthier work-life balance and better cope with work-related stress.


The coachee reported the following benefits from coaching:

  • Increased self-awareness
  • Taking the time to reflect and consider situations from a different perspective helped them to understand how they could adapt their approach at work and control their emotions; this in turn had a positive impact on their relationships at work and at home
  • Achieving a better work-life balance and improvements to health and wellbeing, e.g. losing weight; maintaining healthier eating habits; taking more breaks; spending more time with family


“I have found the coaching really beneficial. It has had a dramatic impact on my ability to stay calm at home and at work in situations where in the past I would have got very angry.”