This NHS Senior Manager had recently been promoted to a more senior role. They wanted to use coaching to develop their confidence as a leader, operating at the level expected of them in their current role.
Desired coaching outcomes:
- improve communication with work colleagues
- increase their confidence at work, particularly in relation to feeling able to have difficult conversations with colleagues
The coachee participated in 1-2-1 executive coaching sessions over a 10-week period. I used a range of psychologically informed coaching techniques tailored to the individual’s needs including cognitive-behavioural coaching, resilience assessments, and values-based coaching to help them develop greater psychological flexibility.
The coachee reported the following benefits:
- Feeling more confident in their role
- Having a neutral person to discuss issues with
- Having the time to reflect and to be themselves
- Finding the ability to take a step back
- Realising what is within their control
- Keeping calm
- Thinking before reacting
- Being more assertive about their boundaries
- Maintaining a healthier work-life balance
- Having the confidence and approach to maintain better relationships
- Overall satisfaction with the coaching was rated 10/10.
- Likelihood of recommending this coach to a colleague or friend was rated 10/10.
“The coaching helped me develop my confidence as a leader and gave me time to reflect on the issues I was facing.”